Shipping & Payments

Low Prices Guaranteed

We guarantee the best prices on all products, as stipulated by our suppliers. Our exchange rate is updated twice daily on the website in order to keep the prices in line with international trends.

 

Shipping

The shipping cost of your order is estimated upon checkout. The fee is generally R150 within South Africa for orders that are under R5 000. For orders above R5 000, shipping is free within South Africa.

Shipping times are generally:

  • For items in stock: 1-2 days within Cape Town and surrounding areas
  • For items in stock: 3-4 days within South Africa
  • For items not in stock: 7-21 days depending on the location of the supplier (Confirmed upon quotation)

Shipping fees include handling and packing fees as well as postage costs and import duties into South Africa. Although shipping includes insurance, the package/s will be dispatched at your own risk. However, due to the nature of the items being purchased, special care is taken to protect fragile objects. Boxes are amply sized by either the manufacturer or by the staff of Pro Gear SA, and your items are well-protected.

The estimation is performed according to the weight of items (the larger of either physical or volumetric), where the item originates, and is calculated to get the best rates possible. Shipping items are bundled together per supplier, where possible, to save on shipping costs. (We have negotiated discount rates with shipping companies).

We deliver orders anywhere in South Africa. Should you be outside of South Africa, we can still arrange delivery to you. Please contact us directly before placing your order, so we can confirm shopping costs.

 

Shipping Methods

A courier will deliver your order from Pro Gear SA right to your door.

 

Payments

Payment may be made via Visa, MasterCard, Debit and Credit cards, as well as Instant EFT (SID). All our payments are secure and handled by Paygate and FNB. We have negotiated a merchant account in order to keep these costs as low as possible. Another option is for you to handle your own bank EFT transfer, as this will carry an even lower processing fee. (Place an order, receive your invoice and pay it using the order number as a reference). Orders will only be processed once the funds are reflected in Pro Gear SA's account.

Customer Testimonials