We guarantee the best prices on all products, as stipulated by our suppliers. Our exchange rate is updated twice daily on the website in order to keep the prices in line with international trends.
The shipping cost of your order is estimated upon checkout (where indicated). Shipping time is generally 10-15 working days (unless otherwise governed by suppliers); however we strive for better times than that constantly. Packages are generally dispatched from the manufacturer within 3-5 days after receipt of payment and are shipped via UPS / DHL etc. with tracking and insurance. You will receive tracking notification either email.
Shipping fees include handling and packing fees as well as postage costs and import duties into South Africa. Although shipping includes insurance, the package/s will be dispatched at your own risk. However, due to the nature of the items being purchased, special care is taken to protect these "fragile" objects.
Boxes are amply sized by either the manufacturer or by staff of PRO GEAR SA, and your items are well-protected.
The estimation is performed according to the weight of items (the larger of either physical or volumetric), where the item originates, and is calculated live to get the best rates possible. Shipping items are bundled together per supplier, where possible, in order to save on shipping costs. (We have negotiated discount rates with shipping companies).
We deliver orders anywhere in South Africa. Should you be outside of our borders, we can still deal with you. Please contact us directly.
A courier will deliver your order right to your doorstep.
Payment may be made via Visa, MasterCard, Debit and Credit cards, as well as Instant EFT (SID). All our payments are secure and handled by PAYGATE and FNB. We have negotiated a merchant account in order to keep these costs as low as possible. Another option is for you to handle your own bank EFT transfer as this will carry an even lower processing fee. (Place an order, print the received invoice, pay it using ORDER NUMBER as reference, and email us the Proof Of Payment).
Once we receive your payment, we will process your order.